Bests & Worsts Reviews from Amazon

I read the reviews others had written specifically where this toaster decides it loves your bread item so much it decides to keep it forever and the electronic mechanism never lifts again. I decided to take a chance...big mistake. Today was the day it failed in this manner, and just 1 week past the return window, ugh. Up until this point, it worked fine. We're talking minimum use here - I got it on January 17th and used it about 6 times since then, mainly on English muffins. I should say the first toaster I got had been used but Amazon was great and quickly shipped me out a brand new unit. Unpacked this one and it was NIB as they say. The electronic toasting mechanism is cool in concept: upon pressing the toasting button, two spring loaded sleeves grasp the bread/muffin etc. to center it between the heating elements, then moves down silently into the toaster. I didn't see a superior toasting result over a $29 unit it was replacing but it does toast and that is the end result so all good there. But as I said, others have warned of this toaster's failing point and today I experienced it too: the lifting mechanism just stops working and gets electronically (note: not mechanically so it is not jammed in any way) stuck in the toaster. I got the flashing lights, unplugged it, let it cool completely, plugged it back in....nothing fixes this problem. This means one thing - Breville is aware of this problem but still continues to sell this toaster. This is a known product failure based on multiple experiences and I'm dissapointed in this company. Yes, I read about other poor experiences but still took a chance so I'm writing this review to save you from making the same mistake, especially for this price!