Bests & Worsts Reviews from Amazon

I purchased this drone to do rooftop inspections of client sites. I only needed it to fly straight up, take a few pictures and come straight back down. My experience with this product has been awful. The drone arrived in a box which had been opened and was missing the propellers. I contacted their customer support, which had a very poor telephone connection. I was told tech support would contact me in a few hours. I never received a phone call but I began receiving E-mails telling me the props are shipped on the underside of the styrofoam packaging. I explained that the two grey bags were empty and received the same E-mail three more times. After receiving my spare parts kit, I assembled the drone according to the instructions and took it out for its test flight. It worked well ONCE. After the initial charging, the remote control refuses to take a charge. The kit only comes with a charging cable and the instructions say you must only use a -1AH charger. This means 3 hour charge times for a battery that lasts 15 minutes. After charging the remote (light shows green) the app says transmitter has low voltage, and the battery icon shows red and empty.