Bests & Worsts Reviews from Amazon

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115
people found this helpful, as of 2023
ranked #237,788 most helpful out of 571,544,897 reviews
★☆☆☆☆
3 Strikes and You're Out
Wireless access to Netflix was my key criteria when I started looking for my first Blu-ray player. Once I read CNET's statement that this unit was a huge leap ahead, I was sold. I bought and connected it to my new Samsung UN46B7100, both of which I bought at Best Buy. Connecting it to my wireless network went smoothly. I put in The Matrix on DVD. It looked as good as a DVD could look. That is, it looked good until it froze up. After several attempts, I restarted the player and put in a new Blu-ray disc. Fifteen minutes later it froze. Samsung customer support quickly recommended that I return the player. Best Buy exchanged it. Unit 2 had the same issue. Best Buy suggested I try a different brand and mentioned that another customer had returned 3 units. I wasn't ready to give up, and I took unit 3 home. It only seemed prudent that I give it a thorough testing. It played DVDs, Blu-rays, and streaming Netflix films for 12 hours. During that time I noticed that the audio was slightly behind the video, which was especially pronounced in concert footage. Customer support had me change various setting to no avail. In hour 13 the player froze up just as the others had. I gave up. I returned the unit and took home an LG B390. I've had it playing for 24 hours and it has performed excellently. I have 2 suggestions for anyone reading this: thoroughly test any player and be aware that CNET doesn't review units that it buys in stores. Manufacturers send them units for testing, and you can be sure that those units aren't lemons.
June 2009 · Electronics
the product in question
Samsung BD-P3600 1080p Blu-ray Disc Player (2009 Model)
3.5★ · 382 ratings, as of 2023
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