Bests & Worsts Reviews from Amazon

I have had this 8" skillet for just over 3 months & the non-stick coating had 2 small places where the coating was coming off. Cooking is not my hobby & I use it on the average of 2 - 3 times a week. I also hand wash it. I will be applying to OXO for a refund. Follow up: Customer service answered my 1st email promptly. But it went downhill from there. It took 26 days and 2 more emails along with proof of my shipping & tracking number to finally get a refund posted to my account. Of course it was for the purchase price of the skillet only as stated in the warranty. As a Prime member there was no outright shipping cost to receive it, but there was $1.22 sales tax. There was also shipping cost of $11.75 to return it. It cost me $12.97 to own this defective skillet for 3 months. This warranty is like many others, sounds good, but a bad quality product can be costly.