Bests & Worsts Reviews from Amazon

Purchase at your own risk. This product is advertised as a 3.0 usb and it only worked in a 2.0 usb. I called SanDisk and they asked me to jump through hoops (take photos of every angle of the device and visible pictures of the writing, not that easy since this thing is so tiny) to get it replaced although it was under warranty. I did exactly as required and they approved my warranty replacement. I inquired about the laundry list of requirements especially the return shipping requirement that states "no accessories". I was told that applied to other items not the flash drive. I sent the product back in it's entirety which included the cap. After a few weeks I finally got the new one in the mail with no cap. I called them and spoke with 3 different people who told me they could not help me or send me a cap and that I shouldn't have sent the cap in the first place. Well that's not what they said on the phone. Anyway, I offered to purchase a cap they refused because they don't sell them and apparently they don't have a single cap for this flash drive anywhere. Now, not only can I not use this item as intended which is store data, toss it in my bag and go because without a cap I fear it would get a fuzz or a crumb or something in it and fail again. I would not purchase again, all I wanted was the entire item I purchased in working order, it's very disappointing and not worth the $ or the trouble.