Bests & Worsts Reviews from Amazon

I followed these careful instruction and placed the pop on my phone. It says to lift and pry off to reposition or clean. Upon carefully peeling the item off to move it slightly higher, it shattered the back of my phone!!!! I am beyond upset and horrified because I followed the directions and was so careful and yet...smash my phone is ruined... I cant get amazon to help or find a contact for popsocket but I am livid!