Bests & Worsts Reviews from Amazon

DJI as a company puts out some very nice products. I currently have the Mavic Pro, and came from the Spark. Now this is why I am only putting down one stars. The Spark has a major flaw, the battery can come lose, detach and the drone comes crashing down. Happened to me on two occasions. First time it was about 2 feet off the ground, right at take off, Spark came down, landed in grass, I didn't realize what had happened till the second time. The next time I was about 35-40 feet up and coming over a rock sea wall. Thats when it happened, the drone and the battery were both falling from the sky, two separate pieces. Now I have a broken drone, luckily i have insurance. Well I decided to do a little research online and found this to be a common problem, a problem that DJI is aware of. I call DJI and they even tell me over the phone that they are aware of the issue, but dont have a fix at this time. I tell them i would like to return this item, for a refund or credit so that I could purchase a different drone. They tell me, they cant do any of that, they can only send me the same item that I already have through insurance, and i still need to pay the deductible. Well thanks to Amazon I was able to return, they helped out. So with my personal experience I can not recommend the Spark. I can Recommend the Mavic Pro which I've been flying for at least six months with no issues. As far as DJI in the Customer Service area, Its horrible. I hope no one needs to ever call them, they stink. Go to YouTube and type "DJI spark battery falling out" there is your flaw!