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Clogged Printer Head, 4F error from day 1
We received a dud, and fought with it for 2 months. Should have returned it, but being stubborn I dealt with it and finally gave up on it only after the return period was elapsed. I just replaced it with a much more capable, robust (but expensive) non-Brother LaserJet instead and couldn't be happier
Once setup, the printer would print for about one day and then give a "4F" error the next time a print job was submitted. Documentation says to look for jams for a "4F" error, and to cycle power to the unit if that doesn't work. Inevitably, I would crawl under the desk to unplug the printer to reset it and get past the "4F" error (there were no jams).
Once the "4F" error was cleared, the next print would always come out as a blank white page - even when less than 1 week old! To fix that - several print head cleanings were required before the printer would (finally) print the document. Oh - and since the cleanings consumed a lot of extra ink.
All of this with a new printer. I expect clogged heads eventually, but not within the first week! After 2 months, black was clogged so bad no amount of print head cleaning from the printer maintenance menu would fix it. Needless to say, I don't plan on purchasing another Brother for quite some time.
February 2019 · Office Products · verified purchase