Bests & Worsts Reviews from Amazon

This is awesome, we love the ice and the machine! It is about 5 weeks old and it has been making some very very loud noises, so I have called first build customer service 5 times and left messages and they never return phone calls! It is a shame because I love the product but if they can't even talk to me I guess I will have to return it. Poor customer support is not a good way to keep your customers happy, I have been bragging to everyone about how awesome it is, I just hope my friends haven't ordered one . I will be embarrassed if they do.