Bests & Worsts Reviews from Amazon

BEWARE: their return policy says that if not 100% satisfied you can return for refund but the fine print states that the buyer must pay for return shipping unless there is a specific defect. This is true even within the trial period. NOT a true 100% satisfaction full return policy. Also, this is NOT a good mattress for a side sleeper. It is way too hard and making my hips and shoulders hurt. This is worse than my old mattress I am trying to replace. I have done extensive online research about which mattress to buy. This one was a horrible mistake. See their own website return policy copied and pasted here: When the Customer Pays For Return Shipping – In the case of a return due to customer error, return shipping is the customer’s responsibility and shipping charges are paid by the customer. Pre-paid return shipping labels are not provided in these instances. It is important to note that original shipping and handling costs will be deducted from your total refund, and any order offered with special shipping charges is subject to a deduction of our actual outbound shipping costs. Examples of these customer returns may include: Buyers Remorse (“Not satisfied with performance”, “Item doesn’t fit me correctly”, “Item doesn’t meet my expectations”, “I tried it, but I want something else”, etc) No Reason / No Longer Want Misinterpretation of Product Description (failure to fully read item details/descriptions/features)