Bests & Worsts Reviews from Amazon

I print 200 - 400 pages of contracts a day in duplex mode. I have never written a review on Amazon before, but the tech tyranny of this oppressive printer has prompted me to share. In summation, this printer has been crippled by the Brother company's greed. This printer forces you to exchange toner cartridges at a specific page print count rather than based on actual toner level. This forces you to purchase a new toner even when your current toner is printing with perfect quality. I have been forced by the printer to change the toner every two weeks. This is $150 per month for small business usage. $1800 a year in toner is absurd for any printer. If I was running out of toner I would be OK with this, because I would know that I had received what I had paid for. With this printer, its arbitrarily imposed page count guarantees a customer screwing. Brother probably disagrees, but they built the thing, so I'll leave it to you to decide. The cartridges have an internal mechanism that releases when input into the printer. The mechanism is activated the first time the toner is inserted, guaranteeing replacement of any toner that is removed to be refilled or even shaken. The printer also uses an internal laser to measure toner level inside the cartridge through two small reflective pieces built into each cartridge. If the toner is low the printer stops until a new cartridge is inserted. Since this happens based on a page count in the printer's memory printing will stop during the middle of a print job rather than gradually degrade in quality, which is the typical indicating a cartridge needs to be replaced. What this means for real life application is....stop your work and go get a brand new ($75) Brother toner cartridge, then finish your print. To add insult to injury, about half of the time you install a new official Brother toner, the printer will still not unlock itself and you must call technical support to get the reset sequence. This is a minimum 30 min phone call. Brother has spent more time and energy into designing systems to make you purchase their toner than they have into building a quality printer. This printer may work if you print less than 3k pages a year. For everyone else or a small business is is a completely worthless money pit. As I could not find it anywhere online, I am posting the Brother printer toner reset sequence here. While it won't save you from a crippled printer, it may help current owners avoid the dreaded tech support phone call. Brother Toner Reset Sequence HL-5370DW Model 1.With Printer off open the front door 2.Hold the Status & Go button as you turn the printer on. 3.All lights will turn on. Keep holding until status goes off. 4.Press the GO button 2x. 5.The Paper, Drum & Toner light will come on 6.Press GO 6x 7.Status light will turn red 8.Close the front. Brother Factory Reset Sequence 1.Turn Printer off 2.Hold Status & Go button as you turn the printer on. 3.All lights will turn on. Keep holding until status light goes off. 4.Press GO button 10x 5.Printer will reset.