Bests & Worsts Reviews from Amazon

Bought for my adult son. He was unable to redeem. Amazon said the claim code was invalid. He called Amazon support and they said it would have to be redeemed to my Amazon account, which doesn't even make sense since it is a gift FROM me. I chatted with Amazon support. They asked for his Amazon account email and assured me they had redeemed it to his account. Nope. After another day, he called again and after a half hour, the representative was still unable to help him redeem it. I finally emailed Amazon support threatening to contact my state's Attorney General's office. That finally did it and they applied the gift card to his account. Ridiculous amount of effort to redeem a simple gift card. Very poor post-purchase support.