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Mac-Brick Air
Bought a mid 2013 Haswell Macbook air 3 weeks ago on the basis of 12 hour potential battery life, thin size and light weight and general trust in Apple products. We have an older 17" Macbook Pro that has been through the war and still functions perfectly. Since day 1 this MBA has dropped wi-fi connections everywhere continuously, and despite doing everything by the book-phone support and software upgrades, genius bar appointments, higher level support,etc, and 3 swap outs for other machines it still drops wi-fi. This is a widely known issue worldwide, yet Apple still has no fix for it. They continue to sell it and then ignore you or make you jump through senseless hoops for no reason-there is no fix. Was contacted by an Apple engineer who made me run a diagnostic and send it to him. He said he would help me-never heard from him again.After my last genius bar appointment, after running a diagnostic that proved the drop, the best they could offer was for me to upgrade to a retina-pro-at my expense. I really like the machine otherwise, but Apple has really dropped the ball here and in my opinion is committing fraud. There is much speculation on the forums as to why and how, but as consumers its really not our problem to diagnose or fix.They know its broken-its a widely known issue world wide, there is no fix, yet they continue to sell it. The official Apple Macbook support forum has probably 200,000 views on the wi-fi issue posts and 1100+ replies....more than any other post. Wake up Apple!-fix this issue. We have all been more than patient!. DO NOT BUY ONE TILL THIS IS FIXED!-YOU WILL BE SORRY!.
August 2013 · Unknown