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Low battery life and overheating. Edited to comment Amazon customer service for a return
Is anyone else experiencing low battery life and overheating from their new iPad Pro? Not sure if I received of lemon or if this is how the pro’s are. I’m migrating from an 8th gen regular iPad. Upgraded for work efficiency purposes.
Edited to comment on follow-up experience of iPad and poor customer service on Amazon's behalf for the return process.
So, I've tried to like the iPad pro, but it just doesn't live up to my expectations. Battery life is very poor and not the advertised 9-10 hour in-between charges.
iPad also kept giving me messages that it could not charge while the Ipad thermal temperature while high.
iPad was inconsistent on it's thermal/heat output. Sometimes the iPad would heat up with simple web-browsing, and other times while on video output. Sometimes the heat would be under any concerns while watching videos or web browsing for extended durations.
Also, certain apps would close out while swapping to other apps, such as watching direct TV app and browsing. Something i would expect with the lower RAM/memory from my regular 10.2" iPad (3 GB), but not the Pro, which has 8GB of RAM/memory.
Screen was nicer than the regular iPad, but not by much.
As for Amazon customer service, it seemed to take an act of congress just to get it approved for a return.
After approval for a return, i come to find out that Amazon would only accept a return, by means of a pick from my home. I work long hours and being able to do drop offs is the way to go in this time and age.
I was very disappointed. And considering cancelling my prime subscription.
October 2022 · Electronics · verified purchase