Bests & Worsts Reviews from Amazon

BEWARE! Shame on me for purchasing yet another inferior WD product. I spent over $100.00 for this item, and it worked 4 times over a couple of months. Now it just clicks and is not recognized by any of my hardware (Windows PC, tablet, etc.), and I can't access any of the files I trusted were safely backed up. I think that I would be safe to assume that ANY product should last more that a few weeks. Congratulations on your pricey new brick! HERE'S THE DRILL. I contacted WD for a replacement, only to find out that I would have to find and purchase special packaging to return it. Then after spending time and money boxing it up for return, I have to find a shipping company, deliver it there, pay shipping costs, all of this AT MY EXPENSE, and all for a product that should have worked anyways. Not to mention that I will have to send them a hard drive that contains backups of all of my personal information (emails, tax documents, photos, etc.) because I can't access the drive to wipe this sensitive information. All of this seems like a lot of trouble and concern for trusting customers of a product that was poorly manufactured to begin with. Clearly WD has a lot to learn about quality customer service. NEVER AGAIN! I have had similar issues with WD products in the past (this has happened TWICE before!), and I supposed that I was too trusting of a company that repeatedly manufactures inferior products, then puts their customers through costly hoops to return them. Had I spent a little time researching other reviews of WD products, I would have realized that I am not alone. Many similar issues are reported through these reviews, and any potential customers would be wise to pay attention. As I stated at the beginning.....BEWARE! WD 4TB Black My Passport  Portable External Hard Drive - USB 3.0 - WDBYFT0040BBK-WESN