135
people found this helpful, as of 2023
ranked #219,613 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Double Clicking after 4 weeks, Customer Support Terrible
I don't normally leave bad reviews, but Logitech is scamming with this mouse.
It started doubleclicking after 3-4 weeks of use. I open up a warranty claim. They ask for proof of double clicking.
First I recorded my screen on the site they sent. Not enough. Must upload to google drive. Upload again.
Then they say you must record the mouse being clicked. So I simultaneously record the mouse being clicked and the screen showing the double clicking issue.
They then say I need to record the mouse being clicked and the screen without software made to record multiple video streams at once.
The customer service is terrible. I already sent them 3 seperate proofs of the issue and yet they still have not helped me.
If your mouse double clicks you're SOL and logitech has semi often had questionable quality issues with new products.
November 2019 · Electronics · verified purchase
the product in question
Logitech G403 Hero 25K Gaming Mouse, Lightsync RGB, Lightweight 87G+10G optional, Braided Cable, 25, 600 DPI, Rubber Side Grips, Black, 4.9" x 2.7" x 1.7"
4.5★ · 3,285 ratings, as of 2023