Bests & Worsts Reviews from Amazon

DO NOT PURCHASE THIS FOR YOUR CHILDREN. I ordered this and gave a stellar review because it’s beautiful color and my daughter loved it. HOWEVER.. 3 days into this being put together the ladder completely came off the bed when my daughter was climbing up to get into bed. My daughters head was split open on the metal frame and she went to the hospital and got stitches. She is alright, I called the return this bed and I was told to go ahead and return. The problem was I did not have the 7 ft box it came in. I live in an apartment and I was belittled because I hadn’t kept the box?! Who keeps boxes?! I did not order this in the hopes my child would be injured at 3 years old and returning it, after it took over 2 weeks to even receive it. I canceled my membership due to the poor customer service in this situation. I calmed down and called back and the MANUFACTURER informed me that they could replace some parts. Ok great, let’s give this another shot maybe I got a bad one. He then informed me he can not replace the ladder. Ok? Great? So now I have a bed with no way of returning and I don’t have a ladder for my THREE year old child to get in and out of bed with. Awesome!! Amazon said we could have it picked up without the box but I will be charged the fee the carrier charges for that, alright, I’ll be out some money but at least this nightmare will be over right? Wrong! The bed was $157.99. To return it would be over $100! So what is even the point? This is ridiculous at this point. I gave up. Threw the bed out and I’m out ALL OF MY MONEY. Don’t make the same mistake as I did, the bed is FLIMSY, not STURDY, and DANGEROUS! Do not purchase and do not do business with this manufacturer. I will not ever recommend them again.