160
people found this helpful, as of 2023
ranked #204,946 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Worst printer I have ever had to deal with
The print quality of this printer is OK, but the operation of this printer is horrible. It seems to get false jams constantly, then when you go thru
the motions of checking everything that it says to check (and finding nothing) then it takes for ever to "regroup" itself to be able to print again.
Also, every time you take out a paper drawer to refill if, you have to "register the size" even though nothing changed. This should stay the same until you change something instead of having to "register" it every single time you refill the drawer. Whoever came up with this design failed miserably.
I long for the older MX860 & MX870 printers we had before this one!
February 2017 · Office Products · verified purchase