Bests & Worsts Reviews from Amazon

I bought this pillow a couple of years ago and LOVED it. Solved all of my neck issues I woke with and felt amazing. When we moved last month my pillow got lost in the shuffle and I had to buy a new one. Naturally I purchased the same exact one I had previously. Unfortunately, the pillow is soft and feels like cheap memory foam which is not even close to the old one. They have obviously switched to a cheaper manufacturing process but are charging the same amount as always. I feel duped.