Bests & Worsts Reviews from Amazon

The option of having a cable modem with built in wireless N and 4 port switch was enticing, rather than having both a modem and a wireless router. It would save me $13/month vs renting one from my cable provider Time Warner and be a next generation cable modem with very nice wireless speeds. I like a lot of others, ignored the bad reviews in light of some good reviews and rolled the dice on it. My dice came up snake eyes. The modem would constantly disconnect from service, at least every couple of hours ranging from 1 - 10 minutes. A simple thing like changing the routers password was a staggering affair as not only do the labels on the page not make any sense, the documentation for the modem was also wrong. I ended up having to search online for how to exactly do it. Eventually it got to the point I couldn't take it anymore and hit up Time Warner Cable support. They where great, sent a tech out to take a look at my setup. After one tech visit, I was still having problems with the modem. The tech was confident that the everything was good on their end. However the modem kept dropping. I then spent around 1.5 hours on the phone with another tech as we troubleshot the router. The tech was getting all sorts of strange readings from it. He couldn't get the ip from the router, it was showing 6 different mac ids connect too it (which was impossible) among other bizarre stuff. We eventually settled on something is defiantly not right with this modem. Anyways I sent it back to Amazon, which so far has been great with returns. I ended up going with a Motorola SB6120 SURFboard DOCSIS 3.0 eXtreme Broadband Cable Modem and Netgear N600 Wireless Dual Band Router WNDR3400 and finally have a good setup. Just do yourself a favor, check out the reviews here and elsewhere online there is something majorly wrong with a large number of these modems. Probably a bad memory module, but who knows. If you buy this item you're probably rolling the dice.