936
people found this helpful, as of 2023
ranked #11,812 most helpful
out of 571,544,897 reviews
★☆☆☆☆
Not ready for prime time
This is a new printer, and it looks like HP rushed it to market without enough QA. I've owned 4 HP multi-function printers over the last 5 years from 3 different generations, and have been very happy overall. The installation is generally fast and painless and the printers have been reliable. When I tried to order another one of the same generation I've been using, I found it out of stock on Amazon so decided to try the newer 9015. Big mistake. It's been a disaster from the beginning. The printer has had a series of issues (printhead missing or incorrectly installed, cartridge problem), the software is buggy and had a hard time finding the printer, etc. The net result is that after 90 minutes I still haven't gotten through the on-screen menu. I'd give this another 6-12 months to settle out before ordering it - unless you want to get it for a particularly despised family member as a gag gift.
April 2019 · Office Products · verified purchase