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While downloading new software on the 7000 series, which the TV told me to do, the main board failed resulting in a $500 repair. Samsung says this is what happens if the internet fails. Their position is that it's too bad and I have to eat the repair. It's too bad that no one seems to know this will happen. Total piece of crap. Their position is that it is not the TV's fault its the internet and my fault. Maybe there should be a caution in the manual