Bests & Worsts Reviews from Amazon

according to people

242
people found this helpful, as of 2023
ranked #119,908 most helpful out of 571,544,897 reviews
★★☆☆☆
I replaced the free versions of Avast anti-virus and Malwarebytes ...
I replaced the free versions of Avast anti-virus and Malwarebytes with McAfee because I wanted a full featured single product solution that would run automatically. I'm sorry I made that decision as both Avast and Malwarebytes functioned well and kept my PC protected. Also, I was able to load both programs and a couple other offerings I tested seamlessly and with no issues. Unfortunately, I did not do a pre-test with McAfee and paid for it. It took me over 6 hours of my time and 2 sessions with McAfee support to finally get a successful install. The MacAfee "100% percent, we're with you all the way" satisfaction promise is a complete joke. After they gave up on me I had to do a couple hours of research to address the issues they could not help me with. I think that any low level tech support person could have at least pointed me in the direction of resolving the issues I had, but McAfee could not. I had to go through several cleanup and removal operations, (along with some other actions), and load the software as an administrator. What a nightmare. The load on my Mac went OK but the functioning seems to be a bit flakey. Because of the time I've invested, I'm not going to remove it and ask for a refund. If one doesn't encounter any install problems then it's a passable product. However, there are several other full featured programs available and I would suggest investigating those.
July 2018 · Software · verified purchase
worser bester