Bests & Worsts Reviews from Amazon

I'm a long-time PaperPort user, and I made the mistake of upgrading the the newest professional version last weekend. Like so many others, I'm now unable to scan to PDF format without the DocuCom Trial watermark appearing on all scans, which is flatly unacceptable. Nuance has a couple of lame "work-arounds" on the Web site, but they DON'T WORK -- at least, they've not worked for me. Even worse: their Technical Support doesn't seem to exist -- I reported the problem and requested a real fix a week ago, and I've still not heard from them. As an experienced user, I have a pretty high tolerance for technical problems and working through solutions; but I have ZERO tolerance for a company that's known for over a month the program has a fatal flaw yet continues to sell that product.