Bests & Worsts Reviews from Amazon

I can hardly begin to express how disappointed I was in this product and in the customer service I received from Audio Technica. I purchased this turntable with the intention of getting back into vinyl, and, at $96, it seemed like a low-risk investment. For that price, I wasn't expecting to get a lifetime of use out of it. But I WAS expecting it to work for more than 15 months. Instead, just three months out of warranty, the turntable died. And since I play records just a couple of times a month, it wasn't exactly from overuse. After trying ever troubleshooting tip I could find, I contacted Audio Technica to see what they could do. They offered to fix it, if I simply sent it to them. Of course, there's nothing simple about the process of sending a turntable to their corporate center in Ohio. I looked at their return/repair instructions, and the cost to send the package to them and have it sent back is about $60. They'll give you an estimate on the repair, but if you opt not to fix it, they charge you $30. God knows what it would cost if they actually did the repair. In short, the process of fixing the turntable would quickly exceed the cost of purchasing it (inclusive of shipping), so I'll be buying a new one -- and NOT from Audio Technica. They have a slick website and declare that they stand behind their products, but that's hard to believe, judging by my experience.