Bests & Worsts Reviews from Amazon

Nice design/build quality. But the fingerprint recognition simply does not work. I use this lock at my office for an employee-only door for about 25 people. We ALL have trouble with the fingerprint scanner occasionally not recognizing our fingerprints and not letting us in. We've tried re-scanning, wiping our fingers, cleaning the glass, etc. The fingerprint access works about 50% of the time, and there doesn't appear to be any rhyme or reason when it works and when it doesn't. Sometimes the same person will fail about 10 times, then on the 11th time (doing nothing different) the lock decides to work. It's become so frustrating that we all just enter our 4-digit codes instead of using our fingerprints -- which entirely defeats the purpose of getting this device. Not sure if the company can come out with a firmware update or not (perhaps the tolerance threshold is too high?) but for now (May 2018), I cannot recommend this product.