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Hope I can get my money back!
Purchased a Square Trade 2 year warranty on 12-09-2012 the same time I ordered a new Kindle HD 7". I received two emails from Square Trade asking me to register my warranty. When I clicked their link in the email, the website said the product was registered to a different email address - other than the one they sent my email to? Right. The website requested I call an 800 number.
So on 12-10-2012 I called the 800 number, which routes to a foreign country, whereabouts unknown. The operator who eventually answered did not speak or comprehend English very well. She requested the phone number given at the time the warranty was purchased. I told her I did not give a phone number since the purchase was online at Amazon.com but tried to give her my phone number. She was not able to understand the numbers, even though I speak slowly and very clearly. At this point I can't imagine that the process to file a claim is ever going to be any easier than trying to register the warranty, and decide to try to get my money back.
I have applied to Return this item and hope I will get my money back through Amazon and will update if I do or don't. My advice? Do NOT purchase a warranty for your Kindle and handle with care.
UPDATE: In response to my request to Return this item I received email from Square Trade that my Kindle is covered by warranty and I can call the 800 number if I ever have a problem.
UPDATE 12-20-2012: Amazon processed my Return.
December 2012 · Electronics · verified purchase