Bests & Worsts Reviews from Amazon

according to people

1,490
people found this helpful, as of 2023
ranked #4,967 most helpful out of 571,544,897 reviews
★★☆☆☆
Great at first and then started to dissapoint
=== 1 YEAR OF OWNERSHIP REVIEW === I've now owned this grinder for a little less than a year, and I'm sad to say that it has not lived up to my initial impressions. The quality that I initially perceived is just not there with this product. There are three reasons that I'd like to go over to justify why I am adjusting my original 5 star review down to a 2 star review. Reason 1: After just a month or two the grinder started making a buzzing noise when plugged in to the wall outlet, but powered off. The buzzing is not obnoxiously loud, but was loud enough to make me wander around my around my apartment searching for where the strange noise was coming from. I contacted OXO about the problem and they acknowledged that there are issues with this model starting to buzz over time. I was assured it would not impact the performance (which is hasn't) and that they would contact me when a replacement was available with the issue resolved. It has been several months and I still have not heard anything from them sadly. For now I just keep it unplugged on my counter and plug it in every time I go to use it. Reason 2: The grinder now suddenly stops on it's own before the timer is done. In order to resume grinding I need to push down on the bean hopper. When the hopper is locked in place it presses down on a switch (a safety thing I presume) which allows it to start grinding, but even when locked in place the hopper does not sit flush in place and one edge of the hopper is raised up. Now whenever I use this grinder I have to stand over it and push down on the hopper until it is done. Reason 3: This one is by far my biggest annoyance. The grinder no longer ejects all the ground coffee! If I put in 20g of beans, I will get about 16g ejected into the container. In order to get the remaining 4g of coffee out I have to give the grinder a good shake and run it again. I thought this might be happening due to it being clogged internally, so I pulled things out and cleaned everything very well, but it still happens. === ORIGINAL REVIEW === First I must say that I am thrilled to be the first reviewer of this product that didn't receive it for free. Well, I'm not thrilled that apparently everyone except me is getting free stuff, but I digress. Anyways due to the overwhelming amount of "received this product for free" reviews I will say that I was very hesitant to purchase this grinder since I was skeptical of fake reviews. In my case it was finally time to upgrade from my Hario Skerton hand crank grinder (which is awful and never produced a consistent grind. A medium setting would produce fine dust and huge 1/4 pieces of beans. I don't know why people give it so much praise to be honest). I took a look all the big name grinders and a ton of the knockoffs that are available here on Amazon as well. I settled on this one because I have owned a few OXO products in the past and despite them being a little on the pricier side I'm always very happy with their build quality and design. I'm happy to say that this OXO Conical Burr Coffee Grinder is no exception to that! The quality is fantastic and I knew it was well built the moment I took it out of the box. Setting it up was a breeze and I was pleasantly surprised at how quiet this grinder is. It has a small footprint and fits well on my kitchen counter. The grind it produces is consistent whether you select fine, coarse, or anywhere in between. So far I have made coffee using a French Press, an Aeropress, and my new V60. All three turned out significantly better than the cups I was getting from my old hand grinder. If you're looking for a quality burr grinder that doesn't sound like a shop-vac I would definitely recommend this one.
July 2018 · Home and Kitchen · verified purchase
the product in question
OXO Brew Conical Burr Coffee Grinder , Silver
4.5★ · 16,171 ratings, as of 2023
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