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BUYER BEWARE!!! DO NOT BUY HP OFFICEJET 8600!!!
So let me first start off with the only good note on this printer, like the other reviews it is extremely easy to setup the wireless printing feature on this printer and the printer itself prints nicely even in draft mode. HOWEVER, this printer is a complete disaster from a user perspective. Unless you have an endless money supply and don't mind stock piling plenty of replacement cartridges. This printer is the last straw for me in purchasing HP Inkjet Printer products. This printer's design clearly shows the number one motivation of HP, revenue over customer satisfaction. There are two completely unacceptable functional designs in this printer. 1. Each time you install a new inkjet cartridge the printer goes through a "printer initializing" process. During this process the program sucks 10% of the remaining ink cartridges installed. So if you replace each of the four cartridges over a one week period without printing a single page each of the remaining cartridges will contain 30% less ink once the last cartridge is installed. This means that you basically have to replace all cartridges at the same time unless you don't mind wasting 30% of your ink. 2. The MOST FRUSTRATING PART OF THIS PRINTER is the fact that you CANNOT PRINT unless all cartridges are full. So I am getting ready for a critical meeting in 1 hour, I need to print a multi-million dollar proposal for my top client for this meeting. I know I have plenty of black ink because I installed a new cartridge yesterday. I go to print this important document and the printer WILL NOT PRINT MY BLACK AND WHITE DOCUMENT BECAUSE THE CYAN INK was now out of ink! Now I know for a fact that this Cyan printer cartridge contained at least 10% ink when I installed the new black ink cartridge because a ran the printer report. So now I am panicking and grab another Cyan ink cartridge that I know contained 20% of ink remaining when I replaced it. It once again goes through it "printer initializing" process and now it won't print my BLACK AND WHITE DOCUMENT because the yellow ink is now gone!!! Keep in mind the yellow ink had a little less than a 1/4 of its ink remaining before I replaced the Black ink cartridge. Now after replacing the Cyan cartridge now the yellow ink gone so I again replace it with a used cartridge that had about 1/4 remaining but after this initializing process now all color ink cartridges are completely empty. Keep in mind, during this time I haven't been able to PRINT a single document since replacing the Black cartridge the previous day. So now I am completely out of three ink cartridges all because I changed out three cartridges. So now I am so frustrated I want to throw the printer out my 10 story office window, if only the window opened. In a last ditch effort I call HP Support to ask how I can bypass the color cartridges to print my black and white document. I am told by support that the printer cannot print without the color cartridges. When I ask why I am told that it is due to the printer's high quality printing. So when I ask how in God's name does a yellow ink cartridge impact the quality of a black and white document, I get crickets chirping from the support person until he asks if I would like to speak with a supervisor. When I say yes, he places me on hold until the system hangs up on me 5 minutes later. I call back, now I immediately ask for a supervisor. The supervisor tells me that is the way the printer is designed. It uses color ink even in black and white documents to ensure "quality" printing and says he will send me a link to contact the CEO with my comments. Moral of the story, NEVER buy a printer that "requires" color cartridges to print black and white documents. There is only one reason that color ink is required to print black and white and it is to sell more ink cartridges. This printer is purposefully wasting color inks in order to force the buyer to replace the cartridges as much as possible. Until HP rewrites their printer software to eliminate this wasteful ink usage I think anyone that purchases any of their inkjet printers should have their head examined. By the way I worked for HP in their Enterprise Software division so I am not just some HP hater.
July 2013 · Office Products
the product in question
HP CM750A#B1H Wireless Color Photo Printer with Scanner, Copier & Fax
4.4★ · 1,134 ratings, as of 2023
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