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116
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ranked #236,036 most helpful out of 571,544,897 reviews
★★☆☆☆
Serious quality control problems across the line
Something is going on with Giovanni brand hair care products. I don't know what it is, but for a while now, you never know if you're getting a good bottle of it or a bad bottle of it. I've sworn by this Direct Leave-In Conditioner for a few years now, and the last bottle I bought of it, just a couple weeks ago, left my hair sticky and disgusting feeling, even when I used a very small amount. For this reason, and because the same thing has happened with their shampoos and conditioners, I would recommend never buying any of their products without first looking at it and smelling the exact bottle you're buying. If it smells or looks even slightly different from what you're used to, don't get it. Even in the stores, you see yellowing, awful looking bottles of Giovanni products when they should be clear. I used to see this only at the big drug store chains and attributed it to aging stock, but now I see it regularly at Whole Foods and my local natural foods store, where I used to be able to get a good bottle of it. Apparently the company claims this is normal. I would be fine with it if it were just the color of the product, but when it's like this the stuff doesn't work right, and it's just plain nasty to use. I suspect the few negative reviews of this product are a result of getting a defective bottle. It's really that bad when you get a bad bottle. I hope this stops happening sometime, because I would like to be able to go back to using Giovanni products with confidence, but until then I'm done with the brand.
May 2010 · Beauty and Personal Care
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