Bests & Worsts Reviews from Amazon

***************************************** AVOID AVOID AVOID AVOID AVOID*************************************************** Ok, SO I MUST NOT BE THE SMARTEST BEAR IN THE WOODS. I bought this off Amazon, not a retail seller, for $79.99, that clearly had a description that said "RETAIL PACKAGING", which according to Amazon's FAQ page means --"it comes in the same packing as would be seen at a retail store". Further down the page is describes "BULK PACKAGING" as items, and accessories are packaged together in non-retail packaging, which is short for "REFURB/USED/RETURNED". So I was surprised when I opened my new Jawbone Era box (which did arrive in 2-days) to find 5 tiny ziplock plastic baggies with all the accessories , instructions, headset, and charger. The accessories look used, the instructions and carrying case looked new, and the headset and EAR WAX on the ear piece. Are you F'NG kidding me. What kind of an outfit is Amazon running. I plugged in my headset to the computer, and couldn't get the micro-USB to connect to the headset. Upon further inspection I found the area around the charging port was badly scratched, another sure sign of a used item. I found the connector pin was slightly bent down inside the headset so I used a flat knife to gently bend it back so I could plug in the headset and look for s/w updates. Guess what------The headset was already paired with "Michael's" IPHONE---I'm not Michael. I called Amazon the next day and they were prompt about sending me a return label, but it's now taking time out of my day to return it. What a bummer.. When I pressed Amazon about who actually fulfilled the order, they kept telling me it was sent from their warehouse, and when I finally got a supervisor on the phone, and after about 20min of digging, he did finally say it was fulfilled from one of their "trusted" sources, and guess who 3rd party RETAILER IS : 11th STREET WIRELESS. THe sham rip-off artist out of New York city that sells broken, used, refurbished, returned and plenty of "deals that fell off the back of the truck" and tries to pass it off as "new" merchandise. Shame on AMAZON for doing business with crooks. ***************************************** AVOID AVOID AVOID AVOID AVOID***************************************************