Bests & Worsts Reviews from Amazon

was using this product for a number of years. overall pleased, up until recently. As time has gone on, the company has decided to stop supporting the desktop application for MAC or WINDOWS and instead push you to use their cloud software solution. You can continue to use the desktop application (legacy software according to them) but there is no support, and on 1 MAC and 2 different PCs, i keep getting a "Neat Has Stopped Working" message. The lowest cost option was a yearly subscription that came out to be $80. what a disappointment. the company essentially developed a plan to trap millions of customers. You still have a desktop application (sort of) but you are forced to purchase their monthly subscription program.