Bests & Worsts Reviews from Amazon

Be extremely forewarned if you plan to buy. After owning for only 2 months and being used by a 70-or-so pound child, one of the enclosure poles broke. I've spent the last 3 weeks fighting with Spencer and Jared at the manufacturer (Propel Trampolines) over a warrantee-based replacement of the pole. The trampoline and enclosure are sold as a set and the owner's manual cites the product is rated for up to 300 lbs. They refuse to replace the broken pole. They are literally citing, and I exactly quote, "it takes a lot of force to break one of those enclosure posts, for example kids hanging on the post will definitely break it." "It is designed to catch and protect children from falling off the trampoline not support their leverage from hanging on the poles". Really, he can tell from the picture I had to send that without a doubt it was caused by an act of hanging on the pole and absolutely not a chance a fraction of a percent of their product sold could actually have a small fault/defect/malfunction/issue or what ever you want to call it in design or manufacture. Mind you also, I have no idea how anyone could hang on the pole let alone a little child. What I mean is when on the trampoline the enclosure net is between the child and the pole. Again, this product is sold with a 300 pound rating yet it is defeated like a thin toothpick by a 70-or-so pound child? If this is the case the product is a huge safety risk. I highly encourage you to avoid this product in the safety interest of those you love (and there really is no warrantee in practice)!