Bests & Worsts Reviews from Amazon

I wanted to love this product, never got to use it successfully. The tripod mount snapped as I was tightening up the fit! I cannot even use a tripod now because the screw that snapped is stick in my Nikon D750 tripod mount plate! Horrible quality! I've gotten $150 estimates from local camera stores to fix the issue. I don't even care about the strap, I want to have the ability to use my tripod again. Trust me, there is no way to extract the broken screw I tried two different screw extractors and both failed. Guess I'll have to cough up the $150 to fix the issue. Lesson learned. You have been warned. *Update. The $150 estimate I got from local stores was over the phone, in person a different story.. No one want to touch it, and every camera store has referred me to get it fixed by Nikon. Im not trying to pay over $300 to have the issue fixed from the boys over at Nikon, what really frustrates me is that this could have been prevented if MAYBE I purchased a different product from a different company with higher quality materials, this whole headache would not have happened! $20 turns into $300. Waste of money. I hope a get a response from customer service to see how I can resolve this. *Update 3/17/16 Wrote a third update yesterday 3/16/15 and was not allowed to have it posted. Do you guys delete bad reviews? Posting photo of incident. Digital Goja help me fix my camera your $30 reimbursement to fix my camera i a joke. Fact of a matter is your product damaged my camera body and all you could say is "the most Amazon will let us help you is $30??" Take impressibility, my experience with you has been garbage how do you even have high reviews with this service to your customers. The fact I wasted my time, energy, an breath with you guys shows that I really have to jump over hurdles to get reasonable assistance with this. HELP.