Bests & Worsts Reviews from Amazon

One major flaw on an otherwise good player. This player works great...until your disc gets stuck in it. On two separate units, we had a problem where the "child lock" feature turns on and can't be turned off. This happened once, so we returned the player. It just happened again on a second machine. Now we've lost two discs. Sony customer support was no help at all. All of the fixes were useless. You'll see several other posts noting the problem; it appears to be a serious problem with the unit that Sony can't solve. We've tried the unlock process on the remote. We've tried a power reset. We've tried a firmware update. Nothing works. And, if we're batting 0/2 with this problem, on two completely different units,you can bet that there's a good chance your player will have this problem, too.