Bests & Worsts Reviews from Amazon

Owner of two 2nd gen dots, 4 echo shows, 2 kids editions, and about 25 smart home devices. DO NOT WASTE YOUR MONEY ON THIS. It’s a second generation dot that’s limited by the programming not just limited in ways I would like it limited as a parent. You’ll pay twice as much for a device that you can monitor and limit access to but after a year that price isn’t worth much because you’ll have to pay for free time which is expensive. Horribly disappointed in this. I honestly had very high hopes for this product and was excited to have it delivered to my front door the day it was resleased. Customer service took an hour to believe me when I told them the problem wasn’t my Phillips hue lights, the problem was that the dot won’t let me or my child turn on any of our devices from it. One positive note is that the case is great for kids. Amazon, you guys let us down on this one. Which was honestly extremely surprising. I’ve been adding smart devices through your system for awhile now and even bought echos devices for family so we could all stay connected. This was disheartening.