Bests & Worsts Reviews from Amazon

I have had this system (saltless softner and whole house filter) for 1.5 years now. Bought it when my daughter was born so we didn't have to worry about sodium levels in the drinking water. It seemed to work (maybe was just me wanting it to seem like it after spending so much) for the first 6 months. Then I really started to see the white residue build up again, it seemed to be worse then before. I contacted Pelican and they asked me to have my water tested and see what the copper ppm where. So I did, it came out to be .5 ppm - this they told me voided out the warranty and the system had stopped working due to the copper levels. So I did some research and the copper levels of .5 ppm is on the low end to any cities public water. Pelican offered to sell me a salt softner at a slight discount (still $1000), but there is no way I am doing business with this company after they have such a unrealistic guidlines on the kind of water it will work with and were unwilling to do anything else to make the $2000 purchase function like it stated it would. On their site it just says "High levels of copper will effect the out come. So BEWARE and have your water tested before buying.