Bests & Worsts Reviews from Amazon

Waste of money! Had to pay a full year up front for service, the live tracking is absolutely USELESS, our dog ran off and it displayed where he HAD been but not where he was real time as it claims it does. The only way to contact customer service is through email which I did and I'm on day 6 waiting for a reply, we'll see if I get a refund as I think I should, this product in NO WAY performs as advertised!