Bests & Worsts Reviews from Amazon

I have had this food processor for a year, and I've had nothing but problems. I used it a half a dozen times, and it was well under a year old, and it quit working. I contacted Hamilton Beach, and through several very slow reply emails, troubleshooting showed that it needed a new bowl. A pin wasn't connecting from the bowl to the motor, so the bowl needed replaced. Oh, PS, the customer has to pay shipping and handling. I begrudgingly paid the shipping because it was cheaper than buying a new one. Once I finally received it, the handle was cracked. It was maddening, but it was the holidays and I didn't have time to deal with it, so I just used it. I used it another few times, and it quit working. Again, needed a new bowl. I contacted Hamilton Beach again, explaining the frustration and the broken handle, and it took them forever to respond. It was the same story, the customer has to pay shipping. I responded with a picture of the broken handle, and how this was the second time this unit had broken down with the same problem, in about a year time frame. They decided to give me a "one time customer courtesy". Wow, gee thanks. I wouldn't waste my money on this processor, and the customer service department at Hamilton Beach is awful. Save your money.