Bests & Worsts Reviews from Amazon

according to people

384
people found this helpful, as of 2023
ranked #56,648 most helpful out of 571,544,897 reviews
★★☆☆☆
Looks great, but has flaws
First the positives: I was really pleased with the finished look after installation of this light. Very attractive and stylish and just the finishing touch I was looking for in our new master bath. We have a 13' ceiling and just as the other reviewers stated, I was impressed with the amount of air that just the two blades moved. Now for the not so great stuff: I found the light to be very dim and ineffective. It is so dim, in fact, that I sometimes leave it on as a nightlight when we have guests. Fortunately, we wanted this fixture for the fan more than the light so that was not so much an issue, but others may feel differently. The real disappointment came when after only an hours run time, the fan developed a loud and obnoxious clicking noise that it makes with every revolution. We had our contractor back out to check it and he confirmed that the problem lies within the fan itself and is not an installer error. Now we have to figure out how to either fix, return, or replace an installed ceiling fan that has been upgraded with a remote control that was purchased seperately. To make things even better, our contractor discarded the original packaging after installation and a successful first few minutes test run. I'm kind of thinking that I'm either going to have to learn to live with the noise or be out the cost of both removing and replacing this fan as well the purchase price of the replacement. I'll leave an update in the future if I am pleasantly surprised by either Westinghouse customer service or Amazon returns as I try to figure out how to address this issue. ******UPDATED 7/17/12****** So now it is three months after the initial purchase. A few weeks ago, the clicking sound which had become intermittent and then more sporadic over time, stopped altoghether! The clicking went away just as mysteriously as it appeared. I'm really glad I won't have to replace this fixture (at least for the forseeable future) and am much more pleased with my purchase. However, I would still only bump my rating up to 3 stars because of the early misbehavior of this product and an overall lack of confidence. Hope this info helps! *****UPDATED 7/28/2013****** Since this review has been voted helpful so many times I wanted to update it once again. Absolutely no issues since the posting one year ago. We have been using it quite a bit this summer and the noise has not reappeared and the fan continues to function well. I'm really pleased that the issue resolved itself and we ended up with a reliable product.
May 2012 · Tools and Home Improvement · verified purchase
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