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Unsuccessful attempt to return to using TurboTax
I have used TurboTax for more than 10 years, but NOT in 2014 because Intuit was playing games. For 2014 I used H&R Block and was generally satisfied: faster start-up, faster updates, easy navigation, but UGLY supporting schedules and little or no 2-year comparison report. Now I am ready to start work on my 2015 return and I decided to try TurboTax again because it appears I can use the Deluxe edition for all of my needs (Sch A, B, C, D, E). I installed from the CD and a Win7 desktop and tried to import the 2014 basic information. No luck: "The selected file cannot be transferred" while attempting to transfer H&R Block (t.14) files into TurboTax 2015 for Windows." The software recognizes the 2014 return and offers it as a potential return to import, but I encountered this error every time I tried. Spent 15-20 minutes searching the TurboTax/Intuit website, but their tips don't work. (Not clear how/why Skype would interfere with the import of data from an H&R Block 2014 return.) Then spent 25-30 min on the phone with TurboTax support person who seemed very green, unaware of this problem. No luck, best solution from TurboTax is to enter all of the information into TurboTax 2015. Unacceptable. The best "solution" I found was to close TurboTax and buy/use H&R Block for 2015.
December 2015 · Software · verified purchase
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