Bests & Worsts Reviews from Amazon

I bought this drive because Amazon recommended it. I liked the idea of a drive that was more economical than the Samsung or the WD. I've had difficulties with it from moment one. The cloning software that came with it (Acronis True Image) didn't recognize my shiny new Sabrent drive, and the disk management software wouldn't let me initialize the disk. Mayhap I'm doing something wrong. Customer support has been prompt in contacting me, but the solution lately has been that I need to buy a Sabrent brand enclosure ($45) in order for the cloning software to recognize it, rather than using the enclosure that I already had. This brings my total costs up to $165, which is the price of the Samsung 970 EVO that I originally wanted anyway! I feel like I was catfished into buying this product. Unless lightning strikes and something amazing happens, I'll be sending the Sabrent drive back and just going with the Samsung. That said, I do appreciate the customer support, so I'm gonna give 2 stars. Still... Dirty pool, old man!