Bests & Worsts Reviews from Amazon

Product works GREAT! keeps liquids hot and cold. HOWEVER after two months of use the top mechanism broke. I contacted Thermos Brand, and was told that the top is not covered by warranty! What? Really? it is the only part of the unit that has a moving part, and not covered? If you don't clean the unit buy disassembling the top, you can't really clean it well. It comes apart relatively easily but obviously not engineered for someone who both uses and cleans daily. Honestly, top could have been designed better with fewer moving parts that would allow cleaning without breaking! Mostly disappointed in the company that has had a great name in the business and been around forever.