Bests & Worsts Reviews from Amazon

If I buy something and I don't receive it and I write to you and you say that I was sent it and then ask if I would double check and I do and then I write you back and I still don't have it - it is very frustrating! It is also incredibly frustrating to have written to support about something that's happening to multiple people and some as far back as three years and they just learn to live with it but support tells me my account is fine - of course my account is fine if it's happening to a number of people's accounts! Their prices also don't make any sense and it would be really nice if when you are writing support about a problem with their chat feature if the same person wrote you back and read all of the bubbles that you have written because the game likes to let you buy more diamonds and then go to the logging in screen so you lose all the progress you've made it on that level and any boosters in may have spent at the beginning of the level and if they have song of the sea or the Rachel seahorse that you earn to get rewards from those items for every level - it is quite frustrating 2 lose typically between 21 and 41 diamonds just because it decided to say loading and any booster that was used whether it was one or all three - I was told I would be getting that our unlimited booster back that I was using when I got a black screen that would not let me do anything in the game but I could go to Facebook or anything else! I had done all of the regular things like clearing cookies clearing cache power cycling the phone but Supports number one answer is for you to delete the app and to redownload it - but as somebody who studied coding in college - I know if you continue to download the same code that it's not really going to do anyting and a number of other people have also done it as I did just to humor the person that is supposed to be in customer support but they're more like customer run around in circles and see if they get tired enough to stop bugging me about this I've been and they said that they would give me the hour back and they gave me an hour of infinite lives but since I have several hundred friends on Facebook that play the game and each send me a life everyday, I don't ever need to use the infinite life and I think I have 10 or 12 of or however many come in the gold pass because I've not needed to use any because I get more than enough free lives is that infinite lives does not matter to me and that's not what I lost in the first place however I do believe that is what the person may have given me - since that day I had came in first place in a competition which gave me 6 hours of unlimited life and a couple of other things that also gave me unlimited lives - I ended up with 13 or 14 hours! But I've never needed that - what I wasn't able to use because once you claim it you have to use it but if the game is giving you a black screen even though you've done everything which would have taken a significant amount of my hour anyway a- that's what I needed fixed and it's still not fixed and they don't care about the first problem I wrote them where periodically differing fish will stop eating their food but it will still be telling you you need to feed them and it will have a red bar indicating that that fish is really hungry but it just spins in circles like a crackhead while you continue to press the button and it doesn't even always stay in the same area as the food! Also putting 100000 Beauty points into an aquarium makes it so full it was a real aquarium which I like to build mine out to be realistic - the nine fish would not have any space! There are other things that I have purchased and have been told were credited to my account but my booster counter did not go up which is usually what happens when something is added to your account and if you lose things based on a problem you've notified them about and never know when it's going to happen - is the company should replace that stuff for you because you're already buying fake stuff anyway and it's not like it costs than anything to make it right with you! But it highly annoying to get a different person through support or not to get anybody at all or to have them read one of the bubbles of explanation of the issue or different issues because you want to make sure you're able to send it because the chat feature has an issue at least on my device and several other people's device that I personally know and I don't know very many people even though I did a large number of people online! But to not get what you paid for and for them to take a week or more to even decide if they're going to get back to you to fix it is very ridiculous and why I have given the game that I do play multiple hours a day typically - the one star!