Bests & Worsts Reviews from Amazon

This product FAILED under NORMAL use and as result, I suffered second and third degree burns across 70% of my hand. It is dangerous and I am shocked there isn't a class action lawsuit. I have used this item at least a dozen times, always very careful to follow the instructions. It comes with a multitude of warnings that are not present on the product listing. One of my cats was recently out of surgery and I microwaved the pad as usual for her, paying attention to the time and wattage of my microwave. I placed it near her bed wrapped in a fleece blanket (thank goodness not next to her!!) and I soon smelled something like burning plastic. I grabbed the pad and the seam had completely split. It poured molten paraffin down my hand (and I was luckily able to get it away from my poor cat in the process!) which resulted in second and third degree burns. I spent 8 hours in the ER burn clinic, which was the most painful experience I've ever had. My hand has been bandaged for a week, I've been completely unable to work, and the medical bills are extreme. The company has not responded to any of my emails, but based on other reviews, I expect them to tell me it was my own fault. Given this is to be used around our precious pets, this thing is absolutely dangerous and should not be sold at all. Stay far, far away.