Bests & Worsts Reviews from Amazon

If you are paying $170-180 for a set of headset, it should last longer than 3 months. Unfortunately these don't. I have read all the reviews about this headset, yes they sound great, yes they look good, yes the memory foam is nice on the ears, and yes they are pretty light weight plus great battery life making them awesome for long gaming sessions. But unfortunately, all of those great things about these headsets were shortlived by the choice of materials and fastening components used in the production of the headset. You may find the negative reviews about how the earcups breaking away from the headband prematurely, they are all true. It is obviously a design fault, and inadequate product testing and quality control before the product was being rolled out of the factory. The 3 small screws securing the earcups to the headband would rip the plastic threads out, because the plastic material used is too thin, too weak, and too brittle. The joints between the headband and the earcups are usually subject to most stresses even at normal use, but that factor was completely disregarded during the design process and no effort was shown to reinforce the fixture(even by adding another plastic plate to thicken that area would help). Another possible hit to the engineering design department could be that the screws were overtightened during the assembly of the product, but either way... the product was poorly engineered and the promotional video now simply makes the people explaining how the product came about look like they didn't really know what they were doing. All in all, these headsets only look good and sound good, but the lifespan is way too short and you need to be handling them like how you would handle eggs because they break so easily. Stage 2 of horrible experience with Skullcandy is their warranty department. Make sure you read all the fine prints because they only cover the functionality parts(i.e. no sound, no power etc.) for 1 year only, but not when it breaks physically because that would be users' fault or mishandling(eventhough technically if the earcups break away from the headset, it diminished its function as a headset as well, but they don't cover that). They encourage you to send the product back at your own cost, but they won't promise that they will a replacement or send the faulty product back to you. Plus you need to wait 4-6 weeks before they tell you what they are going to do. The website posted instructions on how to make warranty claim, with contact email address and phone number. Try emailing them, they will take about 3-4 days before they send a reply to you with the exact instructions you see on their webpage. Try calling them, they will ask for all the details they specified on their webpage, and telling you that you will receive further instructions in your email, and guess what? You will get an email with the exact instructions you see on their webpage, asking for the exact information which you have already relayed to them over the phone. So talking to any of them is as good as talking to a machine or a wall, and still, there is no guarantee that they will fix it or replace it, and there is no way they are giving you a refund. I bought mine on 4/15/2014, the left earcup broke off from the headband on 7/10/2014 from just normal use. So if you don't mind buying a new headset every 2-3 months, these are great! Otherwise....stay far far away. Update:- Decided to fix the problem myself. And now it works. Not only that, it's stronger than ever too(despite the industrialized look). I am contemplating to fix the right side the same way, or maybe I'll just wait for it to break. Please see attached pictures. Tools I used:- -Portable Hand Drill with 1/8" drill bit -3 pieces of #6 screws and nuts(1pc 1/2", and 2pc 5/8") and 6 washers -5/16" socket or a 5/16" wrench -Flat head screwdriver Steps:- 1. Pop out the broken plastic pieces and tiny screws stuck in the headband. 2. Drill out 3 hole through the fixture of the frame which holds the earcup, as well as the inside plate that sandwich the headband to the frame. 3. Run the 1/2" #6 screw and washer on the top hole from the inside, through the plate, the headband and out of the frame. Do not over tighten. Put a washer and hand tight the nut. 4. Run the remaining 5/8" #6 screws and washers the same way on the remaining 2 holes at the bottom. 5. Carefully tighten the nuts and screws together with the socket/wrench, and screw driver. Loc-tite them if necessary. 6. Paint the screws and nuts to your liking.