Bests & Worsts Reviews from Amazon

I have been trying to download this for two days and still have not been successful because I cannot even set up an account on account.mojang.com and every time I try to contact their support, the page says that it thinks that I am spam so enter in a code, but the code does not show. I have had apple support try to help me to no avail, amazon doesn't allow returns and I can't get in touch with mojang, so I am entirely out of luck and my son is super sad that this "Santa" gift doesn't work. What a waste of money