Bests & Worsts Reviews from Amazon

My 1 star rating is purely based on customer service. We developed a tear in our bounce house within 2 weeks. It’s in a seam so we are unable to repair ourselves. We followed the procedure that came with the bounce and that is contacting Little Tikes directly for repairs. There is a 90 day warranty on material. We are WELL within that 90 day mark. I have now sent the pictures of the damage via email THREE TIMES and every time I call I am told they are not receiving anything yet I received an email response stating everything is received. I think the game little tikes customer services plays - they keep telling you nothing is received (give me no alternatives to sending them this Information) and once 90 days passes I will I’ll me told I’m SOL. Worst customer service experience ever. I will NEVER buy little tikes anything ever again.