Bests & Worsts Reviews from Amazon

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263
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ranked #105,541 most helpful out of 571,544,897 reviews
★☆☆☆☆
Can not express my disappointment!!! ***UPDATEDED****
OK, here is the deal. I have had this thing for over 3 months and it still hasn't completely cleaned my pool! It has the water output on the rear of the unit so as it moves around the pool it blows the fine particles of dirt all over. This is especially irritating when it tries to clime the sides of the pool. It needs the thrust to get up the sides so ends up going slowly up the wall disturbing the dirt as it goes. At the end of the cleaning what ends up happening is after the "cleaning" is completed the displaced dirt resettles on the bottom the pool making it need to be cleaned again!!!!!! The remote seemed cool at first but it switches off after an extremely short duration even if you are actively moving the remote. The chord is also a pain as it gets tangled EVERYTIME you use it so the 7-day program feature is pretty much useless. I bought the finer filter in the hopes that it would help with the finer particles but not much you can do when it just blows the dirt off the bottom as it moves!!!!! **UPDATE** Zodiac Contacted me shortly after my review and offered to replace the cleaner with another Model similar to the one I had prior to buying this one. I received the replacement which was a Polaris P825. The person I spoke to was courteous and I could tell that he wished to make me happy. He provided me with a FEDEX return mailing label and all I had to do is box the old one up and drop it off. I received the new cleaner today (just a few days after speaking to them) and it appears to be a much better cleaner. It has the water exhaust on the top of the unit so it doesn't just blow the dirt everywhere. I have only run it once but it seems to clean very well and I will update if there are any issues other than the chord twisting with this one as well. Well done Zodiac you are a stand up company and I will remember this!! After a week the Polaris P825 cleans my pool very well. I know this review was for the other machine but wanted to follow up and express my satisfaction with this one as opposed to the other.
August 2016 · Patio Lawn and Garden · verified purchase
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