Bests & Worsts Reviews from Amazon

I like very much how this product looks, but it has a serious flaw with its card reader. The reader for the CF cards, is poorly designed, and the tracking rails that would guide the card onto the pins are too short. This makes it very easy to get the card off track, thus bending a pin or two. This happened a number of times, and I had to get a flashlight and use a ball point pen to straighten a pin. One time, however, it missed the track altogether, I believe, and as I twisted it to try and straighten, the whole section of the card reader containing the pins, came apart. Toast. Now the most frustrating part. I went to the NZXT website to file a warranty claim, and I was told there would be a 24 hour turnaround. TWENTY TWO DAYS, not hours, later, I get a note telling me the problem was my fault, and there would be no warranty - "I apologize for the delay in response. It seems that the force you used to insert the CF card had dislodged the internal pin structure by accident. While we hope that the card reader would still be working for you, accidents and damages are not covered under warranty and as such, we are powerless to help." You can make your own decision on this, but it is not inexpensive, and the manufacturer has NO customer service, and will not stand behind their poorly designed product. You will also most likely have a failure at the CF card port unless you are very, very careful - and when it fails, the other readers won't work. But it does look good, and it occupies a hole in the faceplate, until I can replace it with a quality product. Caveat emptor!